Please allow up to 3 business days for a customer team to respond to your email. To better help us answer your issue, please include:
- Your full name (used on the order)
- Your order number (or other information that might help us)
- Your request or question
If you require a returns/exchange form, please check out the returns policy and follow the instructions provided. Please be sure to check your junk/spam inbox if you have not received a reply within this period.
UK head office: Essity UK Limited, Southfields road, Dunstable, LU6 3EJ
General email: firstname.lastname@example.org
General telephone number: 0800 092 2365